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Return eligibility
Error in processing your order
Sportstoys.ca will accept returns of merchandise purchased on our website that were shipped incorrectly within 90 days of the original purchase date. Items returned for refund or exchange must be unopened and accompanied by a Return Authorization Number.
Items damaged in transit
Sportstoys.ca will accept returns of merchandise purchased on our website that were damaged in transit, within 90 days of the original purchase date. Items returned for refund or exchange must be unopened and accompanied by a Return Authorization Number.
Defective, missing or misprinted parts
Sportstoys.ca will replace merchandise purchased on our website that is defective, missing or misprinted, within 90 days of the original purchase date. Items returned for refund or exchange must be accompanied by a Return Authorization Number.
Refunds
Sportstoys.ca will process refunds for merchandise purchased on our website, within 90 days of the original purchase date. If you are returning your purchase for a refund, your refund will be issued in the same form of payment used to place your order. Items returned for refund must be unopened and accompanied by a Return Authorization Number.
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